Monday, 16 May 2016

Australian Government Department of Health: Message to the Aged Care Sector

How to help residents complete the 2016 Census

The 2016 Census will be conducted by the Australian Bureau of Statistics (ABS) on 9 August.
Helping residents fill out forms
Where possible, care recipients should complete Census forms in the same way as any member of the public.
If you have care recipients who cannot physically fill our their forms, or cannot get help from family members or representatives, you may be able to nominate a staff member to be recruited and paid by the ABS as a Special Field Officer to help. The Special Field Officer can assist care recipients by interview or use information from administrative records to complete the Census form.
Using personal information and your responsibilities under the Act
Providing information to the ABS on behalf of care recipients who cannot complete the form themselves will not breach your Approved Provider responsibilities. The request from the ABS complies with Division 62 of the Aged Care Act 1997 (the Act).
How Census data will be used
The 2016 Census will be an important source of data for planning by the department and other agencies that provide aged care services. It will help us understand how our population is ageing and where older people live. It can also provide information about population mobility and identify areas that older people are relocating to. Well-informed planning will allow us to target aged care services to Australians who need them.
ABS Area Supervisors are currently visiting aged care services to talk about the Special Field Officer role and how you can ensure Census counts are as accurate as possible.
Please contact the ABS directly on the number below if you have any questions.
Census Regional Management UnitContact number
NSW / ACT1800 683 051
Victoria1800 151 913
Queensland1800 482 517
South Australia1800 018 101
Western Australia1800 642 381
Tasmania1800 022 973
Northern Australia1800 623 273
Ageing and Aged Care Group
Department of Health
Copyright © 2016 Advice to the Aged Care Industry, All rights reserved.
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Machinery of Government changes
Due to recent government changes, responsibility for ageing and aged care has moved to the Department of Health. Information is currently still available on the DSS website ( We will notify you when information will be transferred to the Department of Health website (

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